Massachusetts Personal Care Aide Annual Training

Massachusetts Personal Care Aide Annual Training

  • 6 courses
  • 7 hours hours
Massachusetts Personal Care Aide Annual Training

Course Description

In this course, you will learn about the various types of communication and what effective communication looks like. Additionally, you will be introduced to communication strategies while working with individuals you may come across in the home health care field.

Course Topics

  • Define communication
  • Compare verbal and nonverbal communication
  • Describe active listening
  • Describe how to communicate with people of different cultures
  • Identify barriers to communication
  • Identify what good communication looks like
  • Describe how to communicate with the healthcare team
  • Describe how to communicate with the cognitively impaired
  • Describe how to communicate with older adults

Course Description

In this course, you will be introduced to cultural diversity in healthcare, as well as the importance of being culturally competent. Providing care in a culturally competent way that involves the client and makes them feel understood and valued is an important goal.

Course Topics

  • Define culture, nationality, race, and ethnicity
  • Describe diversity by race and sexual orientation
  • Describe unconscious biases
  • Describe cultural competence
  • Identify the cultural needs patients may have
  • Describe racial and ethnic disparities and how it may affect the health of patients
  • Describe how to provide culturally competent care

Course Description

In this course, you will have an introduction to medical terminology. Additionally, you will receive an overview on various documents you will have to complete.

Course Topics

  • Describe basic medical terminology
  • Describe common abbreviations used in health care
  • Describe how to give and receive a verbal report
  • Explain the types of factual observations
  • Describe the importance and purposes of written documentation
  • Demonstrate how to create effective written documentation

Course Description

Patients' Rights is a fundamental aspect of healthcare that focuses on ensuring patients receive fair and respectful treatment while under medical care. As a caregiver, understanding and respecting patients' rights is crucial to providing high-quality care and maintaining strong relationships with patients and their families. This course aims to educate caregivers on the ethical and legal aspects of patients' rights, including informed consent, privacy, confidentiality, autonomy, the right to be free from abuse and neglect, and the right to refuse treatment. By learning about patients' rights, caregivers will be better equipped to advocate for their patients and ensure that they receive the best possible care.

Course Topics

  • Explain the importance of informed consent
  • Discuss privacy and confidentiality in healthcare
  • Understand autonomy and the right to refuse treatment
  • Learn how to prevent abuse and neglect
  • Identify best practices for maintaining positive relationships with patients and their families

Course Description

The Control of Contagious and Infectious Diseases course is designed for personal care attendants to educate and equip them with the necessary knowledge and skills to prevent the spread of contagious and infectious diseases in the health care setting. The course focuses on understanding the nature of infectious diseases, modes of transmission, prevention techniques, and appropriate personal protective equipment (PPE) usage. Additionally, the course highlights the importance of proper hygiene, sanitation, and disinfection practices to maintain a safe and healthy environment for both the caregiver and the patient.

Course Topics

  • Understand common pathogens and their modes of transmission
  • Identify proper hand hygiene techniques and their importance
  • Learn about personal protective equipment (PPE) and its correct use
  • Recognize the importance of proper cleaning, sanitation, and disinfection
  • Familiarize with reporting requirements and procedures for infectious diseases

Course Description

Person Centered Dementia Care is an essential course for caregiving staff who work with individuals living with dementia. The course focuses on understanding the unique experiences and needs of people with dementia and emphasizes the importance of providing person-centered care. This approach respects and values the individuality of each person, taking into account their preferences, abilities, and life history. By adopting person-centered care strategies, caregivers can enhance the quality of life for those living with dementia and support their dignity, autonomy, and well-being.

Course Topics

  • Principles of person-centered care in dementia
  • Supporting selfhood and individuality in dementia care
  • Supporting family members and caregivers of people with dementia
  • Identifying key components of person-centered dementia care