New Hampshire Home Care Service Provider Agencies (HCSPA) - Personal Care Attendant Service Provider - Orientation Training

Our collection of courses for the orientation training of New Hampshire Home Care Service Provider Agencies, Personal Care Attendant Service Providers is designed to meet the training requirements in Section He-W 552.07 - Training Requirements, Section He-P 822.17 - Personnel, and Section 151:48 - Initial and Continuing... Read more

Our collection of courses for the orientation training of New Hampshire Home Care Service Provider Agencies, Personal Care Attendant Service Providers is designed to meet the training requirements in Section He-W 552.07 - Training Requirements, Section He-P 822.17 - Personnel, and Section 151:48 - Initial and Continuing Training in Dementia Required of the New Hampshire Administrative Code.

This collection contains 18 courses, totalling 20.5 hours of training, including 6 hours of dementia training, and covers a number of topics required by New Hampshire state regulations including, patients’ rights, the role of personal care staff, communication, emergency response, infection control, assistance with ADLs, safe transfers, nutrition and hydration, falls prevention, assistance with medication self-administration, reporting and documentation, and the reporting of elder abuse. This collection also contains 6 hours of dementia training including, an introduction to dementia care, person-centered dementia care, the symptoms and causes of dementia, assisting dementia patients with activities of daily living, and the psychological, social, and physical needs of people with dementia.

This collection can be used as is, or combined with any of our other courses to create an engaging, and easy to understand, orientation training program for your New Hampshire-based Personal Care Attendant Services team. Hide

  • 18 courses
  • 20.5 hours hours
New Hampshire Home Care Service Provider Agencies (HCSPA) - Personal Care Attendant Service Provider - Orientation Training

Core Training

Course Description

The Role and Functions of Personal Care Staff course is designed for caregivers to enhance their knowledge and skills in providing personal care to individuals who need assistance due to illness, injury, disability, or aging. The course will delve into the fundamental roles and responsibilities of personal care staff, including ensuring the safety and comfort of residents, assisting with daily activities such as eating, bathing, and mobility, monitoring and reporting changes in health status, and providing emotional support. The course will also shed light on the ethical aspects of caregiving, such as respecting resident privacy and dignity, maintaining professional boundaries as well as communication techniques and burnout prevention.

Course Topics

  • Outline the responsibilities of personal care staff
  • Explain the importance of ensuring resident safety and comfort
  • Discuss how to assist residents with daily activities
  • Barriers to communication and strategies
  • Highlight ethical considerations in caregiving
  • The aging process and how to uphold their quality of life

Course Description

Professionalism in the Healthcare Setting is a comprehensive course designed for caregivers who aim to provide high-quality care to their patients. This course focuses on the essential skills, knowledge, and attitudes necessary for maintaining a professional demeanor in a healthcare environment. Through this course, caregivers will learn the importance of ethical conduct, effective communication, teamwork, and cultural competence in delivering care to patients with diverse backgrounds and needs. By developing a strong foundation in professionalism, caregivers will be better equipped to navigate the challenges and complexities of the healthcare setting, ultimately leading to improved patient outcomes and satisfaction.

Course Topics

  • Understand the importance of ethical conduct and decision-making
  • Develop effective communication skills for better patient interaction
  • Learn the principles of teamwork and collaboration in healthcare settings
  • Recognize the significance of cultural competence in patient care
  • Explore strategies for managing stress and maintaining work-life balance

Course Description

Patients' Rights is a fundamental aspect of healthcare that focuses on ensuring patients receive fair and respectful treatment while under medical care. As a caregiver, understanding and respecting patients' rights is crucial to providing high-quality care and maintaining strong relationships with patients and their families. This course aims to educate caregivers on the ethical and legal aspects of patients' rights, including informed consent, privacy, confidentiality, autonomy, the right to be free from abuse and neglect, and the right to refuse treatment. By learning about patients' rights, caregivers will be better equipped to advocate for their patients and ensure that they receive the best possible care.

Course Topics

  • Explain the importance of informed consent
  • Discuss privacy and confidentiality in healthcare
  • Understand autonomy and the right to refuse treatment
  • Learn how to prevent abuse and neglect
  • Identify best practices for maintaining positive relationships with patients and their families

Course Description

The Control of Contagious and Infectious Diseases course is designed for personal care attendants to educate and equip them with the necessary knowledge and skills to prevent the spread of contagious and infectious diseases in the health care setting. The course focuses on understanding the nature of infectious diseases, modes of transmission, prevention techniques, and appropriate personal protective equipment (PPE) usage. Additionally, the course highlights the importance of proper hygiene, sanitation, and disinfection practices to maintain a safe and healthy environment for both the caregiver and the patient.

Course Topics

  • Understand common pathogens and their modes of transmission
  • Identify proper hand hygiene techniques and their importance
  • Learn about personal protective equipment (PPE) and its correct use
  • Recognize the importance of proper cleaning, sanitation, and disinfection
  • Familiarize with reporting requirements and procedures for infectious diseases

Course Description

Emergency Response Measures is a comprehensive course designed to equip PCAs with the necessary skills and knowledge to respond effectively to various emergencies that may arise while providing care to their clients. This course covers essential techniques and procedures in emergency response, including assessing situations, providing first aid, managing medical emergencies such as choking, fire safety, and fall prevention and management. Emphasis is placed on understanding the unique challenges faced by PCAs in emergency situations and ensuring the safety and well-being of both the client and the caregiver.

Course Topics

  • Identifying and responding to common medical emergencies
  • Fall prevention and management
  • Coordinating with emergency medical services (EMS)
  • Fire safety
  • Crisis communication
  • Weather safety

Course Description

This course will cover the activities of daily living (ADLs) which are the essential, everyday tasks that we need to perform in order to live independently such as eating, bathing, and ambulating. As a caregiver, you can greatly assist those who, for cognitive, physical, and other reasons, are unable to independently complete their ADLs. In this course, you will learn how to assess clients' need for assistance with ADLs as well as learn practical ways to assist them. Assisting with ADLs is more than doing something for your client; it is helping them to do as much as they can for themselves.

Course Topics

  • Describe ADLs
  • Assess and monitor independence with ADLs
  • How to assist your client with bathing and grooming
  • How to assist your client in the shower or bath
  • How to perform a bed bath
  • How to provide hair care for different hair types and textures
  • How to assist your client to wash their hair in the sink, shower, or in bed
  • Assist your client with dressing while promoting independence
  • Obstacles to proper toileting and how to help clients
  • Importance of ambulation and assisting with transfers
  • Describe how to assist your client with eating and drinking

Course Description

Assisting with iADLs (Instrumental Activities of Daily Living) is a course designed for caregivers to help them develop the skills and knowledge necessary to provide support and assistance to patients who have difficulties performing everyday tasks. iADLs are activities that allow individuals to live independently, such as shopping, preparing meals, managing finances, and using communication devices. As a caregiver, understanding how to assist patients with iADLs is crucial for promoting their independence, safety, and overall well-being.

Course Topics

  • Describe what iADLs are
  • Outline the importance of iADLs
  • Describe how to assess a client’s ability to perform iADLs
  • Describe how you should approach assisting your client with iADLs
  • Describe the tasks you may have to perform when assisting a client with iADLs

Course Description

Safe Patient Handling is a crucial aspect of caregiving, designed to ensure the safety and well-being of both patients and caregivers during the process of transferring, repositioning, and lifting. This course is targeted at caregivers who are responsible for assisting patients in various care settings, such as hospitals, nursing homes, and private residences. The course will provide a comprehensive understanding of proper techniques, equipment usage, and guidelines to minimize the risk of injury to both the patient and the caregiver. By mastering these skills, caregivers can provide a higher quality of care while maintaining a safe and comfortable environment for their patients.

Course Topics

  • Ergonomics and body mechanics in patient handling
  • Identifying risks and hazards in patient handling
  • Proper techniques for lifting, transferring, and repositioning patients
  • Utilizing patient handling equipment and devices

Course Description

Nutrition and Hydration is a course designed to provide essential knowledge about the importance of proper nutrition and hydration for patients under the care of PCAs. This course covers various aspects of nutrition, hydration, and dietary needs, including special diets, passing of food, and food storage and safety. The course also addresses the unique challenges faced in managing the nutritional needs of patients with various medical conditions, disabilities, and age-related issues.

Course Topics

  • Food preparation for patients with diverse dietary needs
  • Importance of nutrition and hydration for the elderly
  • Safe and organized meal delivery in a health care facility
  • Storing and preparing food in a safe manner

Course Description

Falls Prevention is a vital course designed for caregivers who aim to provide a safe and secure environment for their patients, particularly the elderly and those with mobility challenges. Falls can lead to severe injuries, a decrease in the quality of life, and even death. This course focuses on identifying and managing risk factors, implementing preventive measures, and educating caregivers on how to respond effectively in case of a fall.

Course Topics

  • Describe the frequency and social costs of falls
  • Describe what can cause falls in older adults
  • Describe how to care for someone after a fall
  • Identify how falls can be prevented
  • Identify some programs and tools that can be used to prevent falls in your older clients

Course Description

In this course, you will learn about how home health aides are able to assist their clients with medications. Additionally, you will learn about side effects, interactions and safely storing medication.

Course Topics

  • Describe how caregivers are able to help their client with medications
  • Describe the caregiver scope of practice with medications
  • Describe the five “rights”
  • Outline how to help clients with self-administration
  • Describe how to look for side effects and interactions
  • Describe how medication can be safely stored
  • Outline how to deal with medication misuse and abuse

Course Description

Responding to and Reporting Elder Abuse is a crucial course designed for caregivers who are responsible for the well-being of older adults. Elder abuse is a pervasive issue that can take many forms, including physical, emotional, sexual, financial, and neglect. Caregivers play a vital role in identifying, addressing, and preventing elder abuse. This course aims to equip caregivers with the knowledge and tools necessary to recognize the signs of elder abuse, respond appropriately, and report any suspected incidents to the proper authorities. By understanding the different types of abuse and their indicators, caregivers can better protect the older adults under their care and ensure their safety and well-being.

Course Topics

  • Understand the risk factors and consequences of elder abuse
  • Learn effective communication strategies for addressing suspected abuse
  • Familiarize with the legal obligations and reporting requirements
  • Develop intervention and prevention strategies
  • Gain insight into the role of caregiver support and self-care in preventing elder abuse

Course Description

Observation, Reporting, and Documentation are essential skills for caregivers, as they play a crucial role in providing accurate information about a patient's condition, progress, and needs. These skills are vital for maintaining patient safety, ensuring appropriate care, and facilitating communication among healthcare professionals. This course aims to equip caregivers with the knowledge and tools needed to effectively observe, report, and document critical information regarding their patients' well-being.

Course Topics

  • Techniques for effective observation and assessment of patients
  • Recognizing and reporting changes in a patient's condition
  • Proper documentation of patient care and progress
  • Confidentiality and legal considerations in documentation
  • Communication with healthcare professionals and interdisciplinary teams
  • Using technology for documentation and reporting purposes

Required Dementia Care Training

Course Description

Introduction to Dementia Care is a course designed to provide an understanding of dementia, its various types, and the impact it has on individuals, families, and caregivers. This course is for home health aides who want to gain knowledge about dementia and the strategies that can be used when providing care. The course will help learners understand the challenges faced by people with dementia, as well as the best practices for providing support and care to enhance their quality of life.

Course Topics

  • Understand the symptoms and progression of dementia
  • Recognize the impact of dementia on individuals and their families
  • Learn effective communication techniques for people with dementia
  • Understand the importance of person-centered care
  • Identify strategies for managing challenging behaviors in dementia care
  • Explore the role of activities and environmental factors in dementia care

Course Description

Person Centered Dementia Care is an essential course for caregiving staff who work with individuals living with dementia. The course focuses on understanding the unique experiences and needs of people with dementia and emphasizes the importance of providing person-centered care. This approach respects and values the individuality of each person, taking into account their preferences, abilities, and life history. By adopting person-centered care strategies, caregivers can enhance the quality of life for those living with dementia and support their dignity, autonomy, and well-being.

Course Topics

  • Principles of person-centered care in dementia
  • Supporting selfhood and individuality in dementia care
  • Supporting family members and caregivers of people with dementia
  • Identifying key components of person-centered dementia care

Course Description

Understanding Dementia is a comprehensive course designed to provide a deeper insight into the various types of dementia, their symptoms, causes, and management strategies. This course aims to enhance the knowledge and skills of healthcare professionals who interact with people living with dementia. By understanding the complexities of dementia, participants will be better equipped to support affected individuals and their families, improve the quality of care, and promote a more compassionate approach to dementia care.

Course Topics

  • Recognize the early signs and symptoms of dementia
  • Understand the causes and risk factors associated with dementia
  • Learn about the stages of dementia and their progression
  • Discuss the importance of early diagnosis and intervention
  • Explore various assessment tools and diagnostic procedures
  • Understand the principles of person-centered dementia care
  • Learn about various non-pharmacological and pharmacological interventions
  • Discuss the role of caregivers and support services in dementia care
  • Understand the ethical and legal considerations in dementia care
  • Understand the pathology of dementia
  • Understand the difference between normal aging and dementia

Course Description

Assisting Older Adults with Dementia with Bathing and Personal Care is a course designed to teach caregivers such as home health aides, personal care assistants, and certified nursing assistants effective and compassionate techniques for assisting patients with bathing and personal hygiene tasks. This course aims to reduce the stress and anxiety often associated with bathing for both the patient and the caregiver. By learning these essential skills, caregivers can provide a comfortable, safe, and enjoyable bathing experience for their patients while maintaining their dignity and independence.

Course Topics

  • Understanding common challenges and fears related to bathing
  • Effective communication strategies during bathing tasks
  • Techniques to create a comfortable and safe bathing environment
  • Adaptive equipment and modifications for various patient needs
  • Strategies for addressing resistance and agitation during bathing
  • Maintaining patient privacy and dignity throughout the bathing process

Course Description

This course aims to provide caregivers with a comprehensive understanding of the psychological, social, and physical needs of people with dementia. As a caregiver, it is crucial to possess the necessary skills and knowledge to provide quality care and support to individuals living with dementia. This course will delve into the various aspects of dementia, including its causes, symptoms, and progression, as well as managing challenging behaviors, and promoting overall well-being.

Course Topics

  • Understand the symptoms and progression of dementia
  • Recognize the psychological, social, and physical needs of people with dementia
  • Explore strategies for managing challenging behaviors in people with dementia
  • Understand the importance of promoting independence and engagement in daily activities

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